Subscription Management For Grassroots Sports Clubs

If you’ve ever sent a WhatsApp to someone who hasn’t paid this month, spent an evening reconciling your member spreadsheet, or fielded a “can you cancel my subscription?” call on a Saturday then you already know why this feature exists.

Most grassroots clubs are managing membership the same way they did twenty years ago.

A spreadsheet that nobody fully trusts, a treasurer fielding admin requests in their spare time, and a renewal season that descends into chaos every year. It works, just about.

But it shouldn’t have to be this hard.

Compared to our previous platform, Club Supporter is much easier to use, and our collection rates are over 90%, which is significantly up from before.

Duncan Graham

Chariman

Everything your treasurer was doing manually, automated

Club Supporter replaces the spreadsheet with a live membership system that runs itself.

Members sign up online, pay automatically, renew without prompting, and manage their own account without contacting the club.

Here is what that looks like in practice.

Recurring billing that runs itself

Once a member subscribes, their payment is collected automatically every month. No invoices to raise. No standing orders to manage. No bank statement to reconcile at midnight. The money arrives and the records update themselves.

Your treasurer stops being a payment processor and goes back to being a volunteer.

A self-service portal members actually use

Members can update their card, switch plan, pause, or cancel through their own account — without contacting the club. That means fewer messages to the treasurer, fewer awkward conversations, and fewer hours spent on things that should just sort themselves out.

Reduce the impact of failed payments

Failed payments are retried automatically. Most recover without any intervention. The ones that don't are flagged for follow-up.

Most clubs don't even measure failed payments, this feature will have the single biggest impact on your collection rates.

Create payment plans that fit your club

Adult. Junior. Family. Concessionary. Create as many plans as you need, set the price and billing frequency, and describe the benefits. Members choose when they sign up. You get one system, not three spreadsheet tabs.

Club Supporter is free for clubs to get started. No contract, no technical knowledge needed.

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Your club membership, finally on autopilot

Club Supporter takes care of subscriptions, renewals, and billing so your volunteers can spend time running the club, not chasing people for money.

Everything your treasurer was doing manually, automated

Club Supporter is free for clubs to get started. No contract, no technical knowledge needed.

Your club membership, finally on autopilot

Club Supporter takes care of subscriptions, renewals, and billing so your volunteers can spend time running the club, not chasing people for money.

Everything your treasurer was doing manually, automated

Club Supporter is free for clubs to get started. No contract, no technical knowledge needed.

Schedule a demo.