Membership information where you need it, not where you last left it

Club Supporter collects registration, medical, and consent information when members join, stores it securely in one place, and makes it accessible to the right people at the right time, whether that's a safeguarding officer at a committee meeting or a coach on the touchline.

A player goes down injured. The coach pulls out their phone to find the emergency contact.

It's not there, it's on a form someone collected at the start of the season, filed somewhere at the club, or in the secretary's email inbox.

Not every version of this story turns out fine.

Most grassroots clubs are holding critical member information in the worst possible places:

paper forms in a folder nobody can find, spreadsheets with no access controls, WhatsApp

messages nobody archived, and email chains that get longer every season. Safeguarding and consent records are scattered across multiple people and formats, and half of them are out of date.

It is not a failure of organisation. It is a failure of the tools clubs have been given to do the
job.

It's a great idea to store all of the medical and safeguarding information in one secure place and available to coaches.

We've had an instance in the past where treatment was delayed because of an unknown medical condition, which wouldn't happen with Club Supporter

Duncan Graham

Chariman

One place for everything you need to know about your members

Club Supporter collects member information as part of the sign-up process and keeps it current, secure, and accessible to the people who need it. No chasing paper forms. No tracking down last year's spreadsheet.

Customisable registration forms

Build the form your club actually needs. Add fields for emergency contacts, medical conditions, allergies, kit size, how they heard about the club, whatever matters to you.

Make fields required or optional and customise your own. Club Supporter handles the collection as part of the standard sign-up flow, so members fill everything in once and you have it on record from day one.

Accessible to the right people, from any device

Coaches can access player medical notes and emergency contacts from their phone.

Safeguarding officers can pull up consent records without calling the secretary.

Role-based access means the right people see what they need, and no one sees what they shouldn't.

Safeguarding and consent data, properly handled

Emergency contacts, medical information, photo and media consent all collected at registration and stored in one secure, accessible location.

For junior clubs especially, having this information documented, current, and retrievable is not just useful, it is a duty of care.

Download and export your data

Export your full member data at any time. Useful for insurance documentation, local authority checks, FA affiliation, funding applications, or simply having an offline backup.

Make sure the information is where you think it is